Paychex Sr Manager, Fusion Center in Owings Mills, Maryland

The Senior Manager, Fusion Center will oversee the Fusion Center and partner with senior management and other security and operations stakeholders to ensure critical Paychex information and assets are protected. The Senior Manager will lead a multi-shift team responsible for consolidating and monitoring security data feeds throughout the enterprise, initiates the incident response process and manages varying degrees of threat management activities. The Senior Manager will also be responsible for continual improvement, incident prioritization, and tool optimization, the Fusion Center Manager will develop and implement policies and procedures for the fusion center and ensure adherence by the staff.

  • Oversees the Fusion Center leadership team and partners closely with key stakeholders to ensure critical Paychex information and assets are protected.

  • Leads and sets strategic vision for the 24/7 Fusion Center focused monitoring, alerting, triage and reporting of potential security incidents and incident response function.

  • Drives continuous development and refinement of the Fusion Center structure, operating model, cyber incident response plan and activities.

  • Proactively researches and recommends courses of action to senior leadership to prevent security incidents.

  • Develops and maintains metrics that report on the overall security posture of the enterprise in terms that the business can understand and act upon to improve the state of security at Paychex.

  • Establishes metrics, key performance indicators and service level agreements for driving the performance of the SOC department.

  • Defines and communicates the department’s vision and mission. Establishes annual goals and plans strategies to meet Paychex’s and the SOC’s objectives.

  • Leads the SOC department leadership team to drive employee development, performance appraisals, goal development, salary management, training, coaching and improvement of team performance to drive the team’s effectiveness.

  • Monitors key performance indicators, determines gaps in performance metrics, predicts trends and recommends/initiates improvements.