Maryland Works Jobs

A Service Technician inspects, maintains, and repairs vehicles.

Specific Job-Related Duties and Responsibilities

• Perform work outlined on repair orders prepared by the Service Advisor in an efficient and accurate manner -- adhering to our dealership standards and procedures
• Keep the Service Advisor informed of the repair order's status and the estimated time for its completion so that customers can be informed
• Perform repair, maintenance, and warranty work in a timely fashion. Roadtest to confirm problems were resolved and the vehicle's operation will meet or exceed customer expectations. Ensure customer's vehicle is left in a clean and un-damaged state
• Maintain an organized and neat workstation
• Comply with all company safety policies and procedures
• Continuously learn new technical information and techniques in formal training sessions in order to stay abreast of rapidly changing automotive technology.
• Other tasks as assigned
• Maintain value, quality, and integrity

General Company Related Duties and Responsibilities

• Report to work within acceptable time frames and company standards.
• Maintain appropriate degree of professionalism towards customers and coworkers.

Qualifications

• Minimum high school diploma or GED equivalent required
• 2-4 years technician experience/training
• ASE certification preferred
• Basic computer and phone skills (Internet, MS Outlook)
• Experience with automotive software preferred
• Excellent communication and customer service skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals.
• Ability to understand and carry out detailed but uninvolved written or oral instructions.
• Self-motivated, goal oriented, and ability to work within a fast-paced environment
• Must be able to lift items up to 50-75 lbs.
• Current, valid drivers license required

Working Conditions

The employee will work indoors and outdoors in an auto shop environment.

While this list is intended to be an accurate reflection of the current job, this is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. The company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments). Be ready and willing to perform additional tasks or duties as needed or requested by management.