Job Information
Delmock Technologies, Inc UX Researcher in Laurel, Maryland
About Our Company: Join Delmock Technologies, Inc. (DTI), a leading HUBZone business in Baltimore, known for delivering sophisticated IT and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS Systems Modernizations. Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to a top-ranking Federal project support team. At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI! DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Responsibilities: Planning and executing user research studies to uncover insights into user behaviors, needs, and preferences. Conducting in-depth interviews, contextual inquiries, and usability testing sessions with target user groups. Analyzing research findings and synthesizing actionable insights to inform product design decisions. Collaborating closely with UX designers, product managers, and developers to translate research findings into user-centered design solutions. Advocating for user needs and design principles throughout the product development lifecycle. Continuously monitoring and evaluating the effectiveness of design solutions through user feedback and iterative testing. Education, Degrees, and Certifications: Bachelor’s degree in Computer Science, Information Technology, or a related field Minimum Requirements: 2+ years of experience in conducting user research for digital products or services Proficiency in qualitative and quantitative research methods, including interviews, surveys, usability testing, and data analysis Strong communication and collaboration skills with cross-functional teams Preferred: Active IRS MBI Clearance Location: This position is hybrid, based in Lanham, Maryland. Candidates must be local to Lanham, MD or willing to relocate.