Job Information
Delmock Technologies, Inc Technical Writer in Laurel, Maryland
About Our Company: Join Delmock Technologies, Inc. (DTI), a leading HUBZone business in Baltimore, known for delivering sophisticated IT and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS Systems Modernizations. Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to a top-ranking Federal project support team. At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI! DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Responsibilities: Be well versed technically and able to develop the assigned artifacts, have a deep understanding of how the EA and ELC Agile process works, and the ability to clearly articulate and translate the instructions provided by the IRS EA SME Have sound IT technical knowledge and understanding of the IRS EA enterprise standards, policies, procedures, best practices with respect to technical writing and able to translate it into the pertinent documentation. Plan for and conduct artifact review process, per the IRS guidelines, and ensure that all the artifacts are communicated with and reviewed by the relevant stakeholders, and their comments and feedback are addressed prior to sending the artifact for signature Coordinate and conduct the artifact signature process; and ensure that artifacts will be distributed for signature in a timely manner and signatures are received by the planned timeline Communicate with and escalate the issues and risks, impacting the on-time completion of artifacts, to the PPR manager Provide recommendations and input for improving the documentation process Participate in the meetings/briefing directed by IRS Delivery and provide status of assignments and present impediments Maintain all the artifacts in program SharePoint designated folders and/or other repositories defined by the IRS. Identify stories that would require documentation updates Develop communication material for presentation and consolidate technical content into target template Education, Degrees, and Certifications: Bachelor’s degree in Journalism, Computer Science, Information Technology, or a related field Minimum Requirements: 4-6 years of experience in professional writing to develop content to align with objectives. Must be proficient with Microsoft office products and management tools Experience in coordination of the display of graphics and the production of the document. Solid understanding of Agile methodologies and other software development methodologies Experience in consuming raw technical details provided by the various SME’s and construct appropriate documentation to the detail and level required by the document consumers Experience in summarizing technical meetings, capturing issues, documenting technical documents, white papers, charts, reports and/or manuals. and activities to improve or enhance internal processes Strong analytical skills to understand systems and processes and extrapolate solutions after reviewing data that provide ways to improve or enhance internal processes Preferred: Active IRS MBI Clearance Location: This position is hybrid, based in Lanham, Maryland. Candidates must be local to Lanham, MD or willing to relocate.