By Light Professional IT Services Implementation Coordinator (Secret) in Fort Meade, Maryland

By Light is hiring an Implementation Coordinator to join our team supporting a DOD customer. This role will provide overall support to the project manager to include the overall direction, management, communication, coordination of deliverables, logistics, and accountability of project oriented work. This position will also track key milestones and schedule project resources to meet the needs of customers.

By Light provides a broad range of hardware, software, engineering, and IT integration services. Headquartered in Arlington, VA, we support defense, civilian, commercial, and health IT customers worldwide. We offer an excellent benefits package that includes: medical, dental, vision, life and disability insurance, paid time off, paid holidays, 401(k), and profit sharing.

  • Reports directly to the project manager, having second-tier responsibility for overseeing all professional field services support provided to customer

  • Providing Project Management support, to include developing and maintaining integrated master schedules, creating and submitting program related documentation, preparing and presenting briefings, providing full conference/meeting support, and preparing senior level strategic briefings and metrics as required by the Government

  • Supporting all aspects of the development and implementation of IT services projects

  • Ensuring the completion and integration of multiple complex projects simultaneously

  • Developing service descriptions and project requirements documentation, CONOPs and other documents to support preparation for review boards as required to ensure service delivery and operational support

  • Providing analysis and recommendations in support of the resolution of IT-related problems; executing the recommendations as directed by the client

  • Providing project management strategic communications support, to include policy, process and Standard Operating Procedures (SOP) review and development

  • Aiding in the coordination of activities and documents to ensure alignment with plans and directives for delivery of IT solutions

  • Act as customer point of contact for the project

  • Manages the operational aspects of ongoing projects

  • Oversees the status of projects; manages schedules and prepares status reports

  • Monitors the assessment of project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives

  • Ensures the development of mechanisms for monitoring project progress and for intervention and problem solving with project managers, project team and clients

  • Ensures production schedules are met or exceeded

  • Ensures engineering & technical resources are used effectively and appropriately.

  • Coordinates resolution of deliverable-related problems

  • Uses strong planning and organizational skills to ensure timely completion of all milestones and efforts with minimal client disruption

  • Provides proactive and responsive customer focused leadership, reaching back to corporate resources to mitigate risks and resolve any issues that may arise

  • At least 3-7 years relevant experience across the entire project life cycle

  • Related industry experience in information technology or engineering

  • Working knowledge Microsoft Office Tools; specifically Excel and Project

  • Excellent communication, effective leadership and interpersonal skills

  • Must be a US Citizen

  • Bachelor’s Degree or higher is desired but not required

  • Degree in business, engineering, computer science, or information technology management or technical discipline is desired but not required

  • PMP is desired but not required

  • Experience working with DOD is desired

  • Field Services experience is desired

  • Minimum active SECRET clearance required

  • Ability to type, communicate via telephone and sit for extended periods of time.

An Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


Job ID: 2019-2566

Clearance: Secret

External Company Name: By Light Professional IT Services LLC

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