Defense Commissary Agency Computer Assisted Ordering Technician in Annapolis, Maryland

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Duties
Summary

The foundation for success of the Defense Commissary Agency mission is our people. It is DeCA's goal to have a workforce that is comprised of our nation's diverse cultures and backgrounds. DeCA operates a worldwide commissary system that provides quality grocery products to active duty military personnel and retirees, members of the Reserve and National Guard, and their families, as well as current DeCA employees. The agency employs over 15,000 people and its annual sales exceed $4 billion.

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Responsibilities
  • Maintain the Computer Assisted Ordering (CAO) system with current, accurate data to ensure optimal order quantities are calculated necessary to sustain customer demands.
  • Use radio-frequency hand-held terminals to gather data necessary to update and adjust inventory.
  • Record and updates Balance on Hand (BOH) data; maintains perpetual inventory and audits credits.
  • Perform daily inventory audit of items not-in-stock and overwrite items.
  • Evaluate stock levels of all CAO categories daily by physically reviewing the storage and display shelf locations, shippers and warehouse.
  • Interface with all levels of management and deals directly with commercial distributor/vendor stocking representatives on issues affecting CAO.
Travel Required

Not required

Supervisory status

No

Promotion Potential

5

  • #### Job family (Series)

1101 General Business And Industry

  • Requirements

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Requirements
Conditions of Employment
  • Must be a United States Citizen
  • Application materials must be received by 11:59 EST On the closing date.
  • Work Schedule: Full Time
  • Tour of Duty: Irregular Schedule including nights, weekends, and holidays
  • Permanent Change of Station (PCS) Costs: ARE NOT AUTHORIZED
  • Position Sensitivity: Nonsensitive
  • Security Requirements: No Applicable
  • Overtime: Occasionally
  • Temporary Duty (TDY) Travel: Occasionally
  • Fair Labor Standards Act: (FLSA): Non-Exempt
  • Bargaining Unit Position: Yes
  • Drug Testing: Not Required
  • Physical Requirement: Work may be performed in the freezer and chill boxes exposing incumbent to extremes in temperature; must be able to wear any/all protective clothing provided, such as freezer gear.
  • Obligated Position: No
  • Selective Service Requirement: All male applicants born after December 31, 1959 must be registered with the selective service system or exempt from Selective Service. Please visit https://www.sss.gov/ for more information.
Qualifications

In accordance with the Group Coverage Qualification Standards for Clerical and Administrative Support Positions, http://www.opm.gov/qualifications/Standards/group-stds/gs-cler.asp.applications

To qualify for this position you must possess One year of specialized experience equivalent to GS-04 grade level that equipped you with the particular knowledge, skills, and abilities (KSAs) to perform successfully the duties of the position, and is directly in or related to this position. To be creditable, specialized experience must be at GS-04 or equivalent under other pay systems in the Federal service, military, or private sector.

OR

Four years education above high school from a college or university accredited by an organization approved by the U.S. Department of Education (https://ope.ed.gov/accreditation/) and in an appropriate field of study as described elsewhere in this announcement.

OR

A combination of experience and education equaling 100% of the qualifications.

Additional information is available in the Group Coverage Qualifications Standards.

Volunteer Experience: Your experience refers to paid and unpaid experience, including volunteer work done through a National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, and social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

For qualifications determinations your resume must contain your name, a description of your duties, the number of hours worked per week and the beginning and ending dates (month/year) for each position. Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position.

In addition to meeting the qualifications outlined above, you must also meet the following requirements:

Time after competitive appointment: Candidates applying under merit promotion must have completed three months of civilian service after a competitive appointment by the closing date of the announcement. (5 CFR 330.501)

Examples of specialized experience include: * Using hand-held terminals to gather date necessary to update and adjust inventory * Ensuring optimal shelf space allocation for available stock * Ordering product * Maintaining perpetual inventory

Education

If you are relying on education to qualify, then:

  • Your education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See https://ope.ed.gov/accreditation/ for more information.
  • Failure to provide transcripts will result in you being rated ineligible for this position. We accept unofficial transcripts for the application process, as long as they contain your name, the name of the school, the date and degree awarded, and the list of classes and credits earned. Transcripts must be received by this office no later than 11:59 PM EST on the closing date in order to be considered.
  • If selected, an official transcript MUST be received before an Entrance of Duty date is set.
Additional information

REGARDING INTERVIEWS: Interviews may be required for this position. Accommodations may be made to conduct telephonic interviews to preclude travel hardships for applicants.

Re-employed Annuitant:This position Does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at http://www.dtic.mil/whs/directives/corres/pdf/1400.25-V300.pdf

Re-employed Annuitant: A former Federal employee who has retired under either the Civil Service Retirement System (CSRS) or Federal Employees Retirement System (FERS) is an Annuitant. An annuitant cannot be hired (i.e. re-employed) unless the vacant position meets the criteria in the Department of Defense (DOD) policy on employment of annuitants issued December 10, 2008.

"Re-employed Annuitant: Does Not Meet Criteria" the vacancy does not meet the criteria for appointment of annuitants (irrespective of eligibility or qualifications). Annuitant applicants are advised, in accordance with DoD Policy, that further consideration for the vacancy is not permitted.

Other Notes:

  • Individual with Financial Difficulty: https://hru.gov/StudioRecruitment/tools/MythbusteronFederalHiringPolicies.pdf
  • Deliberate attempts to falsify your application information, such as copying portions of this job announcement into your resume, may result in you being removed from consideration for this position.
  • Additional vacancies may be filled from this announcement upon its closing.
  • Applicants selected from this announcement may be required to serve a two-year probationary period.
  • May be required to work uncommon tours of duty to include weekends, evenings and nights as necessary to meet demands
  • May be required to work overtime and/or weekends to support overall commissary mission

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Specifically you will be evaluated on the following competencies:

  • Automated Ordering Systems
  • Communication
  • Operational Practices
  • Minimum Qualifications

REVIEW OF APPLICATION DOCUMENTS (FOR ALL APPLICANTS):

To determine your qualifications, a review of your resume and supporting documentation will be made and compared against your responses to the questions. The score you receive is a measure of the degree to which your background matches the competencies required.

Please follow all instructions carefully as errors or omissions may affect your rating.To determine if you meet the qualifications, requirements and quality of experience required for this position, we review your resume, supporting documents and responses to the questionnaire. The score you receive is a measure of the degree to which your background matches the competencies required.

We will review your resume and supporting documents to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and evaluate your relevant work experiences as it relates to fundamental competencies identified as required for this position.

Applicants must choose ALL APPLICABLE ELIGIBILITIES in order to receive consideration for this announcement. Failure to choose any eligibility or select the wrong eligibility will result in non-consideration for this position. If you are unsure as to your eligibility, please select ALL Eligibilities.

Understanding Eligibilities and Qualifications as Part of the Application Process: http://www.dla.mil/Portals/104/Documents/Careers/downloads/Eligibilities%20and%20Qualifications-CCP.pdf?ver=2018-10-16-084128-890

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Background checks and security clearance
Security clearance

Other

Drug test required

No

  • Required Documents

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Required Documents

Application packages should include the following documents:

Questionnaire: Required Transcripts: Required if using education to qualify. See Education section for more information Resume: Required

To ensure full consideration of your experience and education we encourage you to use the USAJOBS resume builder to prepare your resume or to guide you in preparing your resume. See http://www.usajobs.gov/Content/pdfs/Tutorials-Resume.pdf for more information.

For qualifications determinations your resume must contain a description of your duties, the number of hours worked per week and the beginning and ending dates (month/year) for each position. Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position.

If you are claiming Veterans' Preference, you must submit supporting documents with your application package. These documents must provide acceptable documentation to verify: the type of preference claimed (i.e. 5 point, 10-point, etc.) and the character of the service (i.e. Honorable Discharge). A copy of your DD214, "Certificate of Release or Discharge from Active Duty," Showing your Character of Service is required when claiming veterans preference. The member 4 copy of your DD214, "Certificate of Release or Discharge from Active Duty," is preferable. If unable to verify Character of Service, you will not receive veterans preference.

If claiming 10 point preference, you will need to submit a Standard Form 15 "Application for 10-point Veterans' Preference" http://www.opm.gov/Forms/pdffill/SF15.pdf.

If claiming 10 point preference, you will need to submit a Veteran Disability (VA) Letter. If you need assistance in obtaining a VA Letter please visit; https://www.ebenefits.va.gov/ebenefits/homepage

If you are currently serving on active duty and expected to be released or discharged within the next 120 days, you must submit written documentation from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days from the date the written documentation is signed. If selected, additional documentation may be required prior to appointment.

Interagency Career Transition Assistance Programs: This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above; and 3) submit the appropriate documentation to support your ICTAP eligibility. For more information: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/

Employees Serviced by DLA: Civilian Federal employees who receive human resources servicing through the Defense Logistics Agency DO NOT need to submit supporting documentation if applying through merit promotion. Your record in Electronic Official Personnel Folder (eOPF) will be used to verify your eligibility. It is your responsibility to ensure the required documents are in your eOPF for verification purposes. If your documents are not in eOPF, you must submit them to the announcement you are applying for at the time of application. Failure to submit all of the documents on time will result in automatic disqualification.

Overseas Employees: DeCA employees working overseas MUST submit copies of your current SF-50, showing your current tenure, grade and salary.

Required documents vary based on the authority under which you are applying (i.e. current permanent Federal employee, military spouse, Schedule A, etc.). See https://tools.hr.dla.mil/downloads/USAStaffing/DeCASupDoc.pdf for more information.

MILITARY SPOUSE PREFERENCE: You are required to submit a copy of your Military sponsor's PCS orders. Information for claiming Military Spouse Preference may be found at the link below. http://www.fedshirevets.gov/job/shams/index.aspx

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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Benefits

A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply

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How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on the 12/19/2018 to receive consideration.

To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.

You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.

You will receive an email notification when your application has been received for the announcement.

To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login , select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.

To preview the questionnaire, please go to https://apply.usastaffing.gov/ViewQuestionnaire/10371093

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Agency contact information
DeCA EAST Servicing Team
Phone

614-692-7835

Fax

614-693-1687

Email

DHRC-DDECAHR@DLA.MIL

Address

Defense Commissary Agency East 1300 East Avenue Fort Lee, VA 22380 US

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Next steps

Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualification requirements, and you will receive a notification. A review will be made of your online questionnaire and the documentation you submitted to support your responses. A list of qualified applicants will be created and sent to the selecting official. All applicant reviewed and/or referred will receive a notification letter. The selecting official may choose to conduct interviews. Once the selection is made, you will receive a notification of decision.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/518622000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Open & closing dates: 12/04/2018 to 12/19/2018

Service: Competitive

Pay scale & grade: GS 5

Salary: $37,113 to $48,249 per year

Appointment type: Permanent

Work schedule: Full-Time